Responsible Gaming Policy

In order to avoid unpleasant or dangerous consequences of gambling, the Glassi Casino India urges all Indian players to comply with the Responsible Gaming Policy. It includes rules of conduct on the website, professional help resources, and self-monitoring tools.

Minors are strictly prohibited from using the services of the site. Only players of legal age have a right to register at the Casino. If you’re aware of your problematic gaming behavior or have experienced addiction before, it’s not recommended to start playing either.

What Is Gaming Addiction?

Gaming addiction or ludomania is a mental disorder. It’s characterized by an uncontrollable and compulsive desire to place bets. An addicted person doesn’t care what negative consequences their actions may entail. Moreover, most gamblers don’t even suspect that they have problems and continue to play, increasing their bets and driving themselves even deeper into addiction.

How Does Glassi Casino Prevent and Fight Ludomania?

The Glassi Casino follows the basic rule ‒ it refuses to provide services to players suffering from ludomania or having signs of other gambling-related disorders.

The system monitors gaming activity on the site and quickly identifies problem users. They usually:

  • Suffer constant defeats;
  • Try to make up for losses with new bets;
  • Face financial risks;
  • Don’t have control over themselves;
  • Are being rude to other players or support staff.

As soon as the problem gamer is identified, the support service contacts them personally. After that, they discuss the current situation and look for optimal solutions (self-exclusion, limits on deposits, complete blocking, and other possible options).

Signs of Ludomania

Gaming addiction manifests itself individually for each player, but still has several common features:

  • An uncontrollable desire to gamble. The users may be aware of the consequences but still continue to play;
  • Loss of control over money and time. When a player visits the gambling website, they act unconsciously;
  • Attempts to make up for losses. If you fail, you try to get back the lost money and place more and more new bets;
  • Games are the reason why your mood changes. It depends on your success at the Casino and can range from euphoria and excitement to disappointment and depression;
  • Secrets from family and friends. You hide your unhealthy interest in games from your loved ones;
  • Financial problems. Ludomania often leads to debts, loans, or even loss of property;
  • Violation of the law. You consider it acceptable to commit fraud or theft in order to get money for betting;
  • Problems in personal life. There may be conflicts with family, friends, and colleagues.

If you or your close people have these signs, seek professional help. Check the www.gamblersanonymous.org/ga/content/20-questions website, pass the test, and get more information about ludomania. The company organizes anonymous meetings around the world.

Measures to Combat Addiction

Those players who suffer from the consequences of problematic gaming behavior should take a break. The basic timeout period varies from 1 day to 6 weeks, but it can be extended.

If it’s difficult for you not to visit the Glassi Casino website without additional help, contact the support team. They will temporarily block access to your profile. You won’t be able to log in, make deposits, and place bets. Marketing materials from the Casino won’t bother you by email either. Spend the time of self-exclusion usefully: review your gaming habits, do sports, read books, or travel.

When you’re ready to return to the game, write to the support manager once again. Your account will be unblocked.