Privacy Policy

The Glassi online Casino collects players’ personal data at all stages of cooperation. This is necessary to provide unlimited access to gambling services, ensure a personalized gaming experience, and guarantee your safety. The Privacy Policy contains information about how the user’s data is collected, processed, and stored.

When you register on the Glassi website, you automatically agree to the rules of the Casino. Be sure to read them carefully and leave the page if some provisions don’t suit you.

What Data Is Collected?

The Glassi administration undertakes to identify each new player in order to avoid fraud on the website. To create an account at the Casino, the user must be ready to specify:

Full name;
Physical address;
Date of birth;
Phone number;
Email.

Provide only reliable data. Any attempt to impersonate another player or cheat the Casino leads to blocking.

How Does Glassi Process Personal Information?

The Casino collects the personal data of players in accordance with the law and maintains their anonymity until they are disposed of. The main reasons for processing your private information are:

To give you an opportunity to contact the support center and receive instant help;
To inform you about current promotions and events;
To share information with partners in order to provide you with unique offers based on your interests;
To set up your account and allow you to place bets and use other gambling services without restrictions;
To keep players safe and eliminate fraud (money laundering, financing of terrorism, etc.) on the website;
To comply with legal requirements and the provisions of the contract between the player and the casino;
To keep a report on the players’ activity in order to avoid the development of gaming addiction;
To conduct effective investigations in case of suspected fraudulent activity on the site.

Disclosure of Personal Data

The Glassi Casino has a right to transfer players’ data to partners. This is an important step to improve the gaming experience and develop the site’s functionality. Other third parties don’t have access to confidential details.

Besides, the information about each active user can be disclosed in case of transfer or sale of the business. New owners of the website undertake to use the received data in accordance with the Privacy Policy.

All phone calls to the Glassi support service are recorded. This is done to train employees and keep players safe. The recordings are available to the administration only.

The player may ask to stop processing their data if desired. Just contact the support team and they will do it as soon as possible.

Protection of Players’ Data

The collected information is stored in the Casino database. Access to it is open only to representatives of the Company. The website itself is equipped with SSL encryption protocols. When personal data is transferred from the player’s device to the Glassi server, it’s encoded. This combination of different symbols is useless to third parties without a decryption code.

Updates to the Privacy Policy

Any changes to the Glassi Privacy Policy are immediately published on the website. If you want to edit or delete information about yourself from the database, log in to your profile, and go to the «My Account» tab. There, click «Personal Data». If you have any problems with your personal data – contact a customer support service.